Serving Orem, Utah
If You are in Orem and Needing Computer Repair or Laptop Repair, Wasatch Computers is Here!
Wasatch Computers is a one-stop computer repair and laptop repair service for Orem and Lehi.
We do repairs on Motherboards whenever possible, to help save on expensive Motherboard replacement costs!
When you call us for a computer repair or laptop repair job, you will be provided with personal care from start to completion. Our friendly office greets the customer and collects details of their concerns and needs. The process of completing your computer repair and laptop repair begins with a diagnosis which typically is made within hours of checking in the unit by the qualified technician. The computer repair and laptop repair technician takes personal responsibility in working hard to complete the computer repair either on site or in shop in a timely manner. The final step is the repair itself- accomplished only after the technician has gathered ample data from the customer, and and then explain to the customer the processes involved, and how to use their machines properly.
Overall Experience and training is the key to timely, solid service and repairs. Our computer repair and laptop repair technicians participate in online and hands-on training on a regular basis. As a Microsoft Solution Provider, there is often much change in the industry and training is an important attribute for award winning service.
We offer remote and on-site tech support and computer repair and laptop prepair by servicing the following communities: Orem, American Fork, Lehi and Provo.
We service the following brands: Sony, Lexmark, HP, Compaq, Dell, Acer, Apple, Macintosh, Canon, Cisco, Linksys, Pioneer, Everex, Fujitsu, Micron, Packard Bell, Toshiba, Xerox, Gateway.
We also specialize in the service, repair and replacement of iPods, iPads, and iPhones. Whether you have dropped them and have broken the screen or experienced other issues, we are your service provider of choice to repair or replace the defective or broken part.
Our hours of operation are 7:00 AM - 7:00 PM Monday-Saturday; If you need after hours service, do not hesitate call as we will set an appointment with you at your convenience.
Licenses / Credentials :
• Dell Certified Technicians
• Serving Utah County for Over 18 Years
• In the Same Location for 14 Years
Serving customers in the following ZIP Codes: 84057, 84604, 84606, 84004, 84003, 84013, 84062, 84020, 85005, 84626, 84651, 84627, 84632, 84032, 84003, 84036, 84043, 84042, 84642, 84664, 84049, 84646, 84647, 84648, 84098, 84561, 84062, 84066, 84065, 84653, 84654, 84655, 84660, 84662, 84663, 84653
We've all seen it before, the blue screen of death or even worse we press the power button only to get a series of beeps and then nothing. Computers can be very useful tools when they’re working correctly or extremely frustrating when they’re not. Just like people, our computers require some TLC from time to time to function at their best but no matter how well you treat your computer, things can go wrong. If you manage a company or have a home office you know how computer problems can affect productivity and ultimately your profits.
Even if you’re able to handle some computer problems yourself, you may find there’s a time when you simply need a knowledgeable Orem computer repair tech to help you out. It’s hard to know where to turn, since computer repair is a popular start up business and so many claim to provide the best service. So, as a consumer how do you know which computer repair businesses are really qualified? To find the right Orem computer repair company for your specific needs, you’ll need to do some research.
When you’re looking for an Orem computer repair shop, start by searching for one that offers on site repair. If you need your computer up and running as soon as possible you don’t want to take it out to a shop and wait days or sometimes even weeks to get it back. You can often have your computer back in service in a couple of hours or less if you call an on site repair service. You'll surely find Wasatch Computers to be your best option.
Of course there are times when a computer is beyond a quick fix and it might need to be taken to the shop. If you run a small business you may have all your data on the hard drive. We all know we should regularly back up our data but the truth is a lot of us don’t. We just don’t expect our computer to crash. But if it does, it can be a little scary to put your computer in the hands of someone you don’t know. You need to find a Orem computer repair service that you can trust and that will protect your data and your privacy.
If you learn that your computer needs to be taken in for repairs ask about how long it will take. Some computer repair shops can take as long as two to three weeks to get your computer back to you. We don't. You really shouldn’t have to wait more than a day or two, and most jobs will only take a few hours. An Orem computer repair company may have to send your computer back to the manufacturer for repairs or to have specific parts replaced. Find out if your computer can be fixed in-house or if it needs to be sent out. This can make a significan't difference in how long it takes for you to get your computer back. If you can’t be without your computer for a few days you may need to shop around.
Find out if the Orem computer repair company technicians are certified to work on your make of computer. If a computer repair service is going to be any good at what they do they need to be qualified to solve even the most difficult repair problems. There are special programs offered by most computer manufacturers to certify technicians to work on their specific brand of computers Having a certified Orem computer repair service won’t guarantee that your computer will be fixed but it’s a good sign that they have the knowledge to know what’s wrong with it.
Ask about rates. An Orem computer repair service will usually charge by the hour but a few may charge by the job. Look for a company that will give you an accurate quote before they begin the work. If your computer must be taken to the shop for repairs make sure it is their policy to contact you for approval if they find additional problems that will increase their original quote. Find out if there is a service or diagnostic fee. Some Orem computer repair services may charge a fee for making a house call or checking out your computer whether they can repair it or not.
Ask the Orem computer repair company what their policy is if they can’t fix your computer. Of course it would seem logical that you shouldn’t be charged if the technician can’t fix your computer, but many companies will still charge you for their time and effort so this may be a feature you’ll want to ask about up front.
Does the Orem computer repair company provide a guarantee on the work? Be sure you get a guarantee on the work that was done. If you get your computer back but it’s still not working, you’ll be out a lot of money and possibly have no recourse without a guarantee. Some computer repair companies will offer a limited 30 to 90 day guarantee on their services but some will actually guarantee their work for as long as 6 months. Some of the manufacturers of computer parts will provide additional guarantees.
So if your computer begins behaving badly by running slow, freezing up, throwing error messages at you or simply refusing to come on, it may be time to look for a qualified Orem computer repair service. You may need to spend a little time but if you find a reliable repair company it’s going to be a very important aspect in getting your computer functioning properly again. Most Orem computer repair companies are professionals and good at what they do. Finding one you can trust to do the job right can prove to be invaluable to the health of your computer.